PostedJune 02, 2021
Data analytics giant Black Knight announced on Friday its plans to purchase Top of Mind Networks (Top of Mind) for $250 million. The deal will allow Black Knight access to Top of Mind’s brain child, Surefire, a customer relationship management system and marketing automation software for the mortgage lending industry.
“Through its Surefire marketing automation and CRM platform, Top of Mind has brought incredible value to the sales and marketing side of the mortgage industry by helping lenders gain powerful competitive advantages for their loan officers,” said Anthony Jabbour, CEO of Black Knight. “Integrating Surefire’s capabilities within the wider Black Knight mortgage technology ecosystem will make it possible for lender clients of all sizes to close more loans and create customers for life.”
The software boasts an all-in-one connectivity between LOSs, CRM, POSs, lead sources and sales acceleration systems. It relies mainly on automatic updates and AI-driven communications with borrowers. So rather than internal staff making follow-up calls and answering questions, Surefire claims to speed this process along through a more digital route ― a parallel theme to Black Knight’s other recent acquisitions.