Posted November 03, 2021

Accenture has secured a contract to deploy nCino software to Australian neobank Judo Bank to upgrade its banking platform.

The platform will have nCino’s cloud-based Bank Operating System platform, which combines the digital engagement experience for Judo Bank’s customers and employees

Judo Bank, which calls itself a “challenger bank”, focuses on lending to small and medium-sized businesses and also offers personal term deposit offerings to consumers.

Judo Bank chief operating officer Lisa Frazier said nCino’s technology was a perfect fit with the bank as it sought to “bring back the craft” of relationship banking.

“Judo Bank's relationship-based model of getting to know our customers, understanding their business and building trust with them, regardless of their location, has been particularly critical during the pandemic,” Frazier said.

“At Judo Bank, our relationship bankers are passionate about our SME customers and spend quality time with them to deeply understand their business. However, their time is finite. Therefore the systems that support them need to take administration off their plate, support communications and generate fast decisions for customers.